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KPI Framework for UX Digital Product Teams
One of the main challenges in creating a KPI framework for UX measures is ensuring that the metrics chosen accurately reflect the UX.
Kimberly Sutherland
Apr 192 min read
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Client Archetypes in UX Product Design: When and How to Collaborate and When to Walk Away
While every project is unique, the client team might not be. You’ve probably worked with archetypes that follow the same patterns. Recognizing these archetypes can save you loads of time, headaches, and ensure that the end product is something that you and your client can be proud of.
Kimberly Sutherland
Dec 20, 20246 min read
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What I Know About Business: Things Are Always Changing and People Hate Change
One of the most significant hurdles in Change Management is resistance from employees.
Kimberly Sutherland
Sep 24, 20242 min read
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Measuring Success at the Project Level
I’m surprised how common it is that the only real measures in place as to whether or not a project is successful is if it launched on...
Kimberly Sutherland
Feb 29, 20243 min read
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Digital Design System Frameworks
When it comes to creating a Digital Design System, teams have several popular design methodologies to choose from...
Kimberly Sutherland
Feb 15, 20242 min read
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Shinrin Yoku: Research shows spending time in nature positively impacts physical and emotional wellness.
The benefits of Shinrin Yoku are plentiful, with research showing that spending time in nature can lower blood pressure, reduce...
Kimberly Sutherland
Feb 12, 20242 min read
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The UX Design Role I didn't know I needed until I inherited a few.
Instructional Designers have an important role in Product delivery, particularly when working with complex platforms.
Kimberly Sutherland
Feb 8, 20242 min read
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It's an election year, so tips on dodging landmines in the office.
Tip #2: Distract with Food
Kimberly Sutherland
Feb 6, 20242 min read
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4 Misconceptions Businesses have that keep them from building an In-House User Testing Team.
Let's explore 4 top reasons for hesitancy and debunk them one by one.
Kimberly Sutherland
Jan 31, 20242 min read
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UX Portfolios: The Top 5 things I'm looking for when hiring UX Designers.
Hiring UX Product Designers can be tricky.
Kimberly Sutherland
Jan 2, 20242 min read
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